Terms of Use

Effective date: 1 July 2026

Last reviewed: 1 July 2026

These Terms of Use apply to the website operated by Australian Cyber Essentials Pty Ltd (ACN 698 774 953), referred to in these Terms as Australian Cyber Essentials, ACE, we, us, or our.

The website is available at: australiancyberessentials.com.au

By accessing or using this website, you agree to these Terms of Use. If you do not agree, please do not use this website.

In these Terms of Use, you or your means the person accessing or using this website.

1. Purpose of this website

This website provides information about Australian Cyber Essentials, our services, cyber security awareness, cyber security uplift, business cyber resilience, and related resources.

The information on this website is provided for general information only. It is intended to help organisations better understand cyber security concepts, risks, and good practice.

Although we aim to keep website content accurate and current, we do not promise that all information on this website is complete, accurate, current, or suitable for your organisation’s particular circumstances.

You should make your own assessment and obtain appropriate advice before acting on information published on this website.

2. No professional advice

The content on this website is not legal advice, financial advice, insurance advice, formal technical advice, compliance certification, audit opinion, or a guarantee that your organisation is secure or compliant.

Cyber security risk depends on your organisation’s systems, people, suppliers, data, processes, threat environment, and legal obligations. General website content cannot assess all of those matters.

Any guidance, checklist, article, video, tool output, or resource on this website should be treated as a starting point only.

3. No client relationship

Using this website, downloading a resource, viewing a video, submitting an enquiry, or using a website tool does not create a client, adviser, consultant, auditor, or professional services relationship between you and Australian Cyber Essentials.

Any services we provide to you or your organisation will be governed by a separate written agreement, proposal, order form, statement of work, service terms, or other agreed terms.

4. Website enquiries and information you submit

You may use this website to contact us or request information about our services.

You are responsible for ensuring that any information you provide through this website is accurate, lawful, and appropriate for you to provide.

Please do not submit any of the following through general website forms unless we have specifically requested it and appropriate safeguards have been agreed:

• passwords;
• access credentials;
• security keys;
• sensitive information;
• regulated data;
• confidential business information;
• legal advice or privileged material;
• vulnerability details;
• incident details;
• information about a third party that you are not authorised to provide.

If you are already receiving services from us, please use the communication, support, or escalation process agreed with us rather than submitting sensitive or operational matters through a general website form.

5. Resources, tools, and checkers

We may make resources available through this website, including guides, articles, videos, checklists, self-assessments, downloadable materials, cyber security health checks, domain checks, or other tools.

These resources are provided for general information only. They are not a complete cyber security assessment, audit, assurance review, legal opinion, insurance review, compliance certification, or substitute for advice tailored to your organisation.

Any result, score, report, observation, or recommendation generated by a website tool is indicative only. It may be based on limited information and may not identify all risks, vulnerabilities, configuration issues, legal obligations, compliance gaps, or cyber security exposures relevant to your organisation.

You are responsible for reviewing and validating any results before relying on them.

You must only use website tools for systems, domains, accounts, organisations, or assets that you own or are authorised to assess.

Use of a website tool does not mean that Australian Cyber Essentials has certified, approved, endorsed, verified, or assured your organisation’s cyber security posture.

6. Acceptable use

You must use this website lawfully and responsibly.

You must not:

• interfere with the operation, security, integrity, or availability of this website;
• attempt to gain unauthorised access to this website, accounts, systems, networks, or data;
• introduce malware, malicious code, scripts, bots, or other harmful material;
• conduct vulnerability scanning, penetration testing, scraping, automated harvesting, load testing, or similar activity without our prior written approval;
• use any website tool to assess a system, domain, account, or asset that you do not own or are not authorised to assess;
• use this website to send unlawful, misleading, defamatory, offensive, fraudulent, phishing, or harmful material;
• impersonate another person or misrepresent your identity, authority, or affiliation;
• use this website in a way that infringes our rights or the rights of another person;
• attempt to bypass usage limits, access controls, security controls, or technical restrictions.

We may restrict, suspend, or block access to this website if we reasonably believe that a person has breached these Terms of Use, misused the website, or created a security, operational, legal, or reputational risk.

7. Intellectual property

Unless otherwise stated, the content on this website is owned by, or licensed to, Australian Cyber Essentials.

This includes text, graphics, logos, icons, images, videos, downloads, resources, checklists, questionnaires, tools, checkers, layouts, design elements, service names, trade marks, and other materials.

You may view website content for your own personal or internal business information purposes.

Unless we give prior written permission, you must not:

• copy, reproduce, republish, modify, adapt, sell, license, distribute, or commercially exploit website content;
• use website content to provide services to another person or organisation;
• use Australian Cyber Essentials’ name, logo, trade marks, or branding in a way that suggests sponsorship, endorsement, affiliation, or approval where none exists;
• remove copyright, trade mark, disclaimer, or proprietary notices from website content;
• use website resources, tools, or outputs to create a competing product or service.

8. Links to this website

You may link to publicly available pages on this website, provided the link:

• is accurate and not misleading;
• does not suggest that we sponsor, endorse, approve, or are affiliated with you or your organisation unless we have agreed in writing;
• is used in a lawful and appropriate context;
• does not damage or take unfair advantage of our reputation.

You must not frame this website or alter its visual presentation without our prior written permission.

We may ask you to remove a link to this website. If we do, you must remove it promptly.

9. Third-party websites and embedded content

This website may contain links to third-party websites, platforms, resources, or services. It may also include embedded content, such as videos, forms, maps, social media content, analytics tools, or other third-party functionality.

Third-party links and embedded services are provided for convenience only.

We do not control, endorse, approve, or accept responsibility for third-party websites or services, including their content, accuracy, availability, security, privacy practices, or terms of use.

You access third-party websites and use third-party services at your own risk.

10. Privacy and cookies

We handle personal information in accordance with our Privacy Policy.

Our website may use cookies, analytics tools, pixels, server logs, and similar technologies to support website functionality, improve user experience, analyse website traffic, monitor website performance, and support security.

Further information is available in our Privacy Policy and any cookie notice displayed on this website.

You can view our Privacy Policy at: [insert ACE Privacy Policy URL]

11. Website availability and security

We aim to maintain a secure and reliable website, but we do not guarantee that this website will always be available, uninterrupted, error-free, or free from viruses, malware, vulnerabilities, or other harmful components.

You are responsible for using appropriate security protections when accessing this website, including protecting your own systems, devices, accounts, and information.

We may update, suspend, withdraw, restrict, or change any part of this website at any time without notice.

12. Australian Consumer Law

Nothing in these Terms of Use excludes, restricts, or modifies any consumer guarantee, right, remedy, or protection under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other law that cannot lawfully be excluded, restricted, or modified.

13. Limitation of liability

To the maximum extent permitted by law, Australian Cyber Essentials is not liable for any loss, damage, cost, expense, claim, or liability arising from or connected with:

• your access to or use of this website;
• your inability to access or use this website;
• your reliance on information published on this website;
• your reliance on any result, score, report, observation, recommendation, or output from a website tool;
• errors, omissions, inaccuracies, or out-of-date information;
• interruption, suspension, withdrawal, or unavailability of this website;
• unauthorised access to, or interference with, this website;
• third-party websites, platforms, services, or resources linked from or embedded in this website;
• information you submit through this website contrary to these Terms of Use.

Where our liability cannot be excluded but can lawfully be limited, our liability is limited, at our option, to the resupply of the relevant services or the cost of having the services supplied again.

14. Changes to these Terms of Use

We may update these Terms of Use from time to time.

The current version will be published on this website. The effective date and last reviewed date above show when these Terms of Use were last updated.

By continuing to use this website after changes are published, you accept the updated Terms of Use.

15. Governing law

These Terms of Use are governed by the laws of Queensland, Australia.

You submit to the non-exclusive jurisdiction of the courts of Queensland and the courts entitled to hear appeals from those courts.

16. Contact us

If you have any questions about these Terms of Use, please contact us:

Australian Cyber Essentials Pty Ltd
Website: australiancyberessentials.com.au
Email: enquires@australiancyberessentials.com.au
Phone: 1300 077 022
Postal address: 16 Nexus Way, Southport QLD 4215